Terms of Service
Effective from January 2025
Welcome to Gate Sof Luck! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our platform, you agree to comply with these Terms. Please read them carefully.
1. Acceptance of Terms
By using Gate Sof Luck, you confirm that:
- You are at least 18 years old (the legal gambling age in Australia)
- You agree to these Terms and our Privacy Policy
- You are using the service for personal, non-commercial purposes
- You are not excluded from gambling by any jurisdiction or self-exclusion program
2. Account Registration
To purchase lottery tickets, you must register an account:
- Provide accurate and complete information
- Maintain the confidentiality of your login credentials
- Notify us immediately of any unauthorized account use
- Only one account per person is permitted
- We may require identity verification for withdrawals
3. Lottery Tickets
Key terms regarding ticket purchases:
- Tickets are valid only for the specific draw date
- All sales are final - no refunds or cancellations
- You must be physically located in Australia when purchasing
- We cannot guarantee uninterrupted service during peak times
4. Payments & Prizes
Financial terms and conditions:
- All prices are in Australian Dollars (AUD)
- Prizes under $1,000 are credited automatically to your account
- Major prizes require identity verification and claim forms
- Unclaimed prizes after 12 months are donated to charity
- We are not responsible for any bank fees or currency conversion charges
5. Responsible Gaming
We promote responsible gambling practices:
- Set deposit limits in your account settings
- Self-exclusion options are available upon request
- We provide links to support organizations like GambleAware
- Gambling should be for entertainment, not as a way to make money
6. Prohibited Activities
You agree not to:
- Use any automated systems or bots to access our services
- Attempt to manipulate lottery outcomes or results
- Resell or transfer lottery tickets to others
- Use our services for any illegal activities
- Reverse engineer or hack our systems
7. Intellectual Property
All content on our platform is protected:
- Gate Sof Luck owns all website content, logos, and trademarks
- You may not use our content without written permission
- Lottery results and data are for personal use only
- User-generated content grants us a license to use it for service operation
8. Limitation of Liability
To the extent permitted by law:
- We are not liable for any indirect or consequential damages
- Our total liability is limited to the amount you paid for tickets
- We don't guarantee uninterrupted or error-free service
- We're not responsible for third-party services or websites
9. Dispute Resolution
How we handle disputes:
- First contact our Customer Support team
- Unresolved issues may be referred to mediation
- These Terms are governed by NSW, Australia laws
- Any legal proceedings must be in NSW courts
10. Contact Information
For questions about these Terms:
- Email: [email protected]
- Phone: 1800 555 124 (Legal Department)
- Mail: Legal Department, Gate Sof Luck, Level 12, 100 William Street, Sydney NSW 2011
Changes to Terms
We may update these Terms periodically. Significant changes will be notified via email or website notice. Your continued use after changes constitutes acceptance of the new Terms.