Cookie Policy
Last updated: January 2025
Gate Sof Luck ("we", "us", "our") uses cookies and similar technologies on our website. This policy explains what cookies are, how we use them, and your choices regarding cookies.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit websites:
- Created by websites you visit and stored by your browser
- Contain information about your visit and preferences
- Enable websites to remember your actions over time
- Typically don't contain personal information unless you provide it
2. How We Use Cookies
We use cookies for various purposes:
- Essential cookies: Necessary for website functionality
- Preference cookies: Remember your settings and choices
- Analytics cookies: Help us improve our services
- Marketing cookies: Show relevant advertisements
- Security cookies: Help protect against fraud
3. Types of Cookies We Use
Detailed breakdown of our cookie usage:
- Session cookies: Temporary, deleted when you close your browser
- Persistent cookies: Remain until expiration or deletion
- First-party cookies: Set by our website
- Third-party cookies: Set by our partners (e.g., analytics providers)
4. Essential Cookies
These cookies are necessary for our website to function:
- Authentication cookies: Keep you logged in during your session
- Security cookies: Help prevent fraudulent use
- Load balancing cookies: Distribute traffic across servers
- Shopping cart cookies: Remember your ticket selections
These cookies cannot be disabled as they are required for core functionality.
5. Analytics & Performance Cookies
These cookies help us understand how visitors use our site:
- Track pages visited and time spent
- Identify navigation paths and popular content
- Measure error rates and page load times
- Help us improve user experience
We use Google Analytics with IP anonymization enabled.
6. Advertising Cookies
These cookies are used for marketing purposes:
- Track ad performance and conversions
- Build user profiles for targeted advertising
- Limit ad frequency and prevent overexposure
- Enable social media sharing and engagement
These cookies are optional and require your consent.
7. Functional Cookies
These cookies enhance your experience:
- Remember your preferences (language, region)
- Save your login information if requested
- Enable chat and customer support features
- Provide personalized content recommendations
8. Third-Party Cookies
Other companies may set cookies through our site:
- Social media platforms (Facebook, Twitter, etc.)
- Advertising networks (Google Ads, Facebook Ads)
- Analytics providers (Google Analytics, Hotjar)
- Payment processors (PayPal, Stripe)
We don't control these cookies. Check their privacy policies for details.
9. Managing Cookies
You can control cookie settings:
- Browser settings: Most browsers allow you to block or delete cookies
- Our cookie consent banner: Manage preferences when you first visit
- Advertising opt-outs: Digital Advertising Alliance, Your Online Choices
- Mobile devices: Check your OS settings for app tracking controls
Note: Disabling cookies may affect website functionality.
10. Other Tracking Technologies
We also use similar technologies:
- Web beacons: Tiny graphics for tracking
- Local storage: Stores data in your browser
- Pixels: Embedded tracking codes
- Fingerprinting: Device recognition techniques
These help prevent fraud and improve security.
11. Contact Us
For questions about our Cookie Policy:
- Email: [email protected]
- Phone: 1800 271 539
- Mail: Privacy Officer, Gate Sof Luck, Level 12, 100 William Street, Sydney NSW 2011
Policy Updates
We may update this Cookie Policy periodically. Significant changes will be notified via our website or email. Please review this policy regularly.